The best communicators are clear about the purpose of a conversation--and it's not just the topic, it's the needs being met.

It's maddening to try to communicate with someone who has already decided what you have to say.

I’ve been pondering the question of whether the person who proceeds gamely forward without deep knowledge or experience is an irritant or...

I f thou remem’brest not the slightest folly That ever love did make thee run into Thou hast not loved. William Shakespeare, As You Like...

“You’re nothing but white noise to me.” The topic was jerks and this was the winning slam. I was speaking with a group of women who are...

I responded to a reporter whose query contained an unattributed quote for me to react to. The person quoted had gone off the deep end...