Anxiety runs rampant in our society for both adults and children. Here are some practical tools.

We're actually wired to be generous and that's a good thing for all of us!

The best communicators are clear about the purpose of a conversation--and it's not just the topic, it's the needs being met.

Sometimes one more piece of unsolicited advice can send you over the edge. But how often do we do that to others?

A group had complained to me about their boss who promised clients deadlines her team had to meet. They were clueless about how she came...

Exasperated by someone who is always late? Here are some insights and tips.

A bad encounter with someone can leave you with lingering emotions that they may not share.

It's maddening to try to communicate with someone who has already decided what you have to say.

How do you put someone at ease? Small talk can help you through awkward situations. But there are topics to be wary of these days.

We've all done it--made a mistake we wish we could walk back but don't know how or if we can.

Have you ever found out after you've completed something that you saw it all wrong? It's a matter of perspective.

Is the supposed reason for the call the real point? When we talk, we're often asking for more than we express clearly.

In another post I mentioned a bathroom “refresh” project where I had yet to take action—delayed it by years, actually. I didn’t want the...

I resurrected an 1841 family heirloom that had been languishing inside a box I’d carted around for forty years. If I was ever going to do...

We’d been at it for an hour when I, for the second time, handed the banker a document I’d received in the mail. She gave it a more...

The adjoining conference rooms opened into one weird L shape. Seating was available but not one of the thirty people took a chair; they...

Signing bonuses, work from home options, pay competition, and leaping to the next job with a higher salary—nice work if you can get it!...

It’s been three and a half years since the pandemic threw everything sideways. The many and varied consequences of the shut downs,...

I’ve been pondering the question of whether the person who proceeds gamely forward without deep knowledge or experience is an irritant or...

I wasn’t planning on buying a new car that day yet I thought I’d look while the trade-in value for my old car was high. I’d had a decent...